EPAYHUB is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our platform and services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you must not use our platform or services. We encourage you to read this Privacy Policy carefully to understand our practices regarding your data.

1. Information We Collect
We may collect various types of information to provide and improve our services. This includes personal information such as your name, email address, phone number, date of birth, and government-issued identification details, which are required for account verification and compliance with legal and regulatory requirements. We also collect financial information, including bank account details, payment card information, and cryptocurrency wallet addresses, to facilitate transactions and ensure seamless service delivery. Additionally, we gather technical information such as your IP address, device information, browser type, operating system, and usage data to enhance your experience on our platform. Transaction data, including details of your transactions such as amounts, timestamps, and counterparties, is also collected to maintain accurate records and support your activities on our platform.

2. How We Use Your Information
We use the information we collect for several purposes to ensure the effective operation of our platform and to provide you with a secure and efficient experience. Your personal information is used to verify your identity and comply with legal and regulatory requirements, which is essential for maintaining the integrity of our services. We also use your information to facilitate transactions, process deposits and withdrawals, and provide customer support. Additionally, we analyze technical and usage data to improve our platform, enhance user experience, and develop new features. Your information may also be used to communicate with you about important updates, security alerts, and support requests. Furthermore, we employ advanced tools and technologies to detect and prevent fraud, money laundering, and other illegal activities, ensuring a safe environment for all users.

3. Sharing of Information
In certain circumstances, we may share your information with third parties to provide our services and comply with legal obligations. This includes sharing your data with third-party service providers such as payment processors, identity verification services, and cloud hosting providers, who assist us in delivering our services efficiently. We may also share your information with legal and regulatory authorities when required by law or to comply with legal obligations, such as responding to subpoenas, court orders, or government requests. In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction. We ensure that any third parties with whom we share your information are bound by confidentiality agreements and are required to protect your data in accordance with applicable laws.

4. Data Security
We take the security of your information seriously and implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits. However, it is important to note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security. While we strive to protect your information, you acknowledge that the use of our platform and services involves inherent risks, and we are not responsible for any breaches of security that are beyond our control. You are encouraged to take steps to protect your account, such as using strong passwords, enabling two-factor authentication (2FA), and keeping your login credentials confidential.

5. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include the ability to access, correct, or delete your personal information, as well as the right to object to or restrict the processing of your data. In some cases, you may also have the right to withdraw your consent for data processing, where applicable. To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable laws and regulations. Please note that certain requests may be subject to verification and may take time to process, depending on the nature of the request and the volume of data involved.

6. No Liability
By using our platform and services, you acknowledge and agree that we are not liable for any loss, damage, or harm arising from the use of our platform. This includes, but is not limited to, loss of funds due to unauthorized access, hacking, phishing, or other security breaches. We are also not liable for errors, interruptions, or delays in our services, which may occur due to technical issues, maintenance, or other factors beyond our control. Additionally, we are not responsible for the acts or omissions of third-party service providers, including payment processors, identity verification services, or other partners. Changes in regulatory requirements or market conditions may also impact our services, and we are not liable for any consequences resulting from such changes. You are solely responsible for securing your account credentials, including passwords, two-factor authentication (2FA) codes, and private keys. We do not guarantee the accuracy, completeness, or timeliness of information provided on our platform, and you use our services at your own risk.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must discontinue using our platform and services.